Navigating Resilience and Burnout in Education and the Helping Professions
In today’s fast-paced and emotionally demanding environments, it’s easy to find ourselves reacting to pressures rather than responding with clarity and purpose. The ongoing demands of caring, supporting, and leading others can take a toll—physically, emotionally, and mentally.
This course invites you to pause and reflect. Over the next four sessions, we’ll explore what it means to move from reactivity to responsiveness —drawing on insights from systems theory —and how this shift can protect against burnout and foster sustainable resilience.
You’ll gain a deeper understanding of burnout: what causes it, how to recognise the early signs, and why it matters. We’ll also explore practical strategies to build resilience, strengthen your wellbeing, and reconnect with the values and motivations that first called you to this work.
By investing in your own mental, emotional, and spiritual health, you’re also helping to create a healthier, more grounded, and more compassionate workplace culture. This course offers space to reflect, reset, and renew—so you can not only serve well, but thrive.
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Session 1 - An overview of Systems Thinking, growing in resilience and the JD-R model
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The impact of burnout and the importance of resilience
Burnout is more than exhaustion—it’s a slow unraveling that impacts every part of life and work. Caused by prolonged stress, it drains motivation, harms relationships, and weakens leadership. The ripple effects can be deep—touching families, colleagues, and personal faith. Resilience, rest, and boundaries aren’t luxuries; they’re lifelines. Addressing burnout is faithful stewardship, essential for long-term health and a sustainable work environment.
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An over-view of the JD-R model
The Job Demands-Resources (JD-R) Model helps you understand how your work either fuels or drains you. Job demands like heavy workload or emotional labor can lead to burnout if not balanced by resources like support, purpose, and autonomy. When resources outweigh demands, you thrive; when demands dominate, you burn out. This model offers a practical way to assess, adjust, and build resilience—helping you shift from surviving to thriving in your work life.
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Learning to be Responsive Not Reactive
Self-differentiated leadership invites us to lead with emotional maturity, clarity, and calm—especially in anxious or reactive systems. Grounded in family systems theory, this approach helps leaders stay connected to others without losing themselves, respond wisely to resistance, and lead change with inner steadiness. Rather than offering quick fixes, it calls us to focus on who we are as leaders and how we show up in the systems we serve.
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Session 2 - Exploring Job Demands
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Understanding Job Demands
Understanding job demands helps you recognize the pressures and expectations that come with your role, allowing you to manage them effectively. By identifying these demands, you can take proactive steps to balance workload, prevent burnout, and maintain long-term well-being.
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Job Challenges
Job challenges are the obstacles and difficulties that arise in your work, testing your skills, resilience, and adaptability. Facing these challenges with the right support and strategies can lead to growth, increased confidence, and a more sustainable approach to your role.
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Job Hindrances
Job hindrances are obstacles that make work unnecessarily difficult, such as unclear expectations, bureaucracy, or lack of support. Unlike challenges that promote growth, hindrances create frustration and exhaustion, ultimately reducing productivity and job satisfaction.
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Reflective questionnaire
This confidential reflective questionnaire is designed to help you pause, take stock, and gain insight into the unique pressures and supports in your work life. It will guide you through identifying your current job demands and the resources that help you thrive.
You’ll complete this on your own, at your own pace—and then we’ll review it together to explore what it reveals and how it can inform next steps for your wellbeing and resilience at work.
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Session 3 - Exploring Job Resources
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Job Resources
Job resources are the physical, social, and psychological supports that help employees manage their work demands, such as training, mentorship, and a positive work environment. When job resources are abundant, they boost motivation, reduce stress, and enhance overall well-being and performance.
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Professional Resources
Just as our bodies need the right vitamins to stay healthy, leaders need the right resources to serve effectively. The wrong balance—too many demands and not enough support—can be damaging. With the right resources leaders can thrive, remaining energized and engaged in their work. Professional resources can help you reduce stress, stay resilient, and sustain long-term work engagement. Let’s explore some of the most critical ones.
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Personal Resources
By cultivating personal resources, you can build resilience, sustain well-being, and serve effectively long-term. Psychologist Stevan Hobfoll defines these as traits that enhance resilience and confidence in navigating challenges. They include inner strengths, habits, and mindsets that help leaders manage stress and thrive. Let’s explore key personal resources that strengthen resilience and prevent burnout in your work environment.
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(optional) Spiritual Resources
Your work can deeply meaningful work and it can also be exhausting. The demands placed leaders often lead to burnout, making it crucial to draw upon spiritual resources that sustain resilience. Spiritual resources—our beliefs, practices, and experiences related to God—not only strengthen our faith but also enhance our ability to navigate challenges. By nurturing these resources, we can find renewed purpose and endurance in our work.
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Session 4 - Stepping back to see the big picture and a creating your personal care plan
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Stepping back to see the big picture
Work and life are deeply connected—stress in one affects the other. The Job Demands-Resources (JD-R) Model helps us understand burnout and resilience. High demands like workload or emotional strain can lead to exhaustion and spill into personal life. But with the right job and personal resources—support, meaning, boundaries, and self-care—we can build resilience. Balance comes from managing both sides and aligning work with our values to thrive in both worlds.
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Understand and Developing your self care plan
Life is full of demands, and in highly stressful circumstances, self-care often takes a backseat. However, self-care is not a luxury—it is a necessity for sustainable well-being, particularly for those in the caring professions. Without intentional self-care, burnout is a real risk, leading to diminished effectiveness, compromised well-being, and potentially even the inability to keep doing the work that you love and find so significant.
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